Principles Of Total Quality And Health Care Statistics

Three Principles of Total Quality Mary Carnahan HA 412: Quality Management and Health Care Statistics September 25, 2015 Introduction In this paper I am going to research three articles that describe current practices in healthcare organizations, in these articles I will be looking at the three principles of total quality: customer focus, continuous improvement, and teamwork. The Three Principles of Quality What are the three principles of quality? The three principles are customer focus, continuous improvement, and teamwork. Customer Focus: The orientation of an organization toward serving its clients needs. Having a customer focus is usually a strong contributor to the overall success of a business and involves ensuring that all aspects of the company put its customers satisfaction first. Also, having a customer focus usually includes maintaining an effective customer relations and service program. Continuous Improvement: An approach to quality management that builds upon traditional quality assurance methods by emphasizing the organization and systems: focuses on â€Å"process† rather than the individual; recognizes both internal and external â€Å"customers†; promotes the need for objective data to analyze and improve processes. Teamwork: The process of working collaboratively with a group of people in order to achieve a goal. Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in anyShow MoreRelatedHealth Care Access And The Elderly : Policies, Ethical And Legal Provisions Essay1485 Words   |  6 PagesHealth Care Access and the Elderly: Policies, Ethical and Legal Provisions Jacqueline Collins Capella University November 12, 2016 â€Æ' Health Care Access and the Elderly: Policies, Ethical and Legal Provisions The elderly population in the United States has been and is expected to increase due to the aging of the baby boomers’ generation. The percentage of the elderly in relation to the U.S. total population is approximately 14% (Novak, 2012). With the expected increment, the overall state ofRead MoreSweden Health Care System Essay1586 Words   |  7 Pagesto Sweden.se. The website provides a statistic stating â€Å"average lifespan is now 81.4 years for women and 80.3 years for men. 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